Privacy Policy

Last Modified 28 February 2025

Introduction

Mackinder Accountancy Ltd (“we”, “our”, “us”, “the firm”) respects your privacy. We understand that how your personal data is used and shared online matters to you, and we take the privacy of those who visit our website (“the site”) very seriously. We will not collect any data other than when you contact us, and we will always process that data in compliance with the law. Our site may contain links to other sites, and be aware that if you choose to click on those links, your data may be processed by other organisations hosting those sites. We cannot control or monitor this, and you should have regard to their privacy policies.

Please read this privacy policy carefully and ensure you understand it. When you first use our site, this is taken to be agreement to this policy. If you do not accept the policy, then you should stop using the site immediately.

We protect your personal data in line with the requirements of the General Data Protection Regulation (GDPR). The GDPR requires data controllers such as ourselves to document our lawful basis for processing personal data. It also gives you rights over how your data is processed. This privacy policy documents the data we collect, why and how we process it, and how to exercise your rights.

Who we are
  • The site is owned and operated by Mackinder accountancy Ltd or 473 Norwich road, Ipswich, IP15DS.
  • We are regulated by Association of Chartered Certified Accountants (“ACCA”)
  • We are a member of ACCA

Data controller

The data controller responsible for this website is Mackinder Accountancy Ltd, who can be contacted at Norwich Road, Ipswich, Suffolk, IP1 5DS

This website contains links to third-party websites, which have their own data controllers and privacy policies. This privacy policy applies only to this website.

Your Rights

You have certain rights as a data subject under the General Data Protection Regulation (GDPR), which governs the collection, processing and disposal of personal data by organisations such as ours.

In relation to personal data about you, you have the right:

  • to be informed about how and why we collect and use the data
  • to be informed about who may receive your data, where it may be transferred and how long it will normally be retained
  • to be given access to the data we hold
  • to have any inaccurate or incomplete data rectified
  • to ask us to delete personal data earlier than we might already dispose of it
  • to prevent us from processing the data further
  • to object to us using the data for particular purposes.

We provide contact details at the end of this policy for you to use if you have any complaint about our processing of your personal data.

What data do we collect

If you communicate with us by email via our website, we will collect your name, email address and any other content that you send to us in the body of the mail.

How will we use the information about you and why?

At Mackinder Accountancy, we take your privacy seriously and will only use your personal information to provide the services you have requested from us, detailed in your Letter of Engagement and supporting Schedules and as we have identified in this privacy policy. We will only use this information subject to your instructions, data protection law and our duty of confidentiality.

For Business to Business Clients and Contacts our lawful reason for processing your
personal information will be “legitimate interests”. Under “legitimate interests” we can
process your personal information if: we have a genuine and legitimate reason and we are not harming any of your rights and interests.

For Business to Consumer Clients and Contacts our lawful reason for processing your
personal information will be “A contract with the individual” e.g. to supply goods and services you have requested, or to fulfil obligations under an employment contract. This also includes steps taken at your request before entering into a contract.

We may receive personal data from you for the purposes of our money laundering checks, such as a copy of your passport. This data will only be processed for the purposes of preventing money laundering and terrorist financing, or as otherwise permitted by law or with your express consent.

Our work for you may require us to pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing the Services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the Services and we have contracts in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

We will not share your information for marketing purposes with companies so that they may offer you their products and services.

We may be required to disclose data for legal reasons. If we suspect criminal activity we may disclose data relating to those involved or affected to the appropriate authorities. We may also be obliged to disclose data if we receive a request from an appropriate authority.

Transferring your information outside of the UK

As part of the services offered to you through this website, the information which you give to us may be transferred to countries outside the United Kingdom (“UK”). For example, some of our third-party providers may be located outside of the UK, such as accountancy and taxation program software providers and computer equipment hardware providers. Where this is the case we will take steps to make sure the right security measures are taken so that your privacy rights continue to be protected as outlined in this policy. By submitting your personal data, you’re agreeing to this transfer, storing or processing. Where our third-party supplies are in the US we have ensured that their services fall under the “Privacy Shield” whereby participating companies are deemed to have adequate protection and therefore facilitate the transfer of information from the UK to the US. If you use our services while you are outside the UK, your information may be transferred outside the UK to give you those services.

How long we retain your data

We will hold your data for 7 years, in line with our regulatory requirements.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What is a Subject Access Request?

This is your right to request a copy of the information that we hold about you. If you would
like a copy of some or all your personal information, please email or write to us at the following address:

Joe Mackinder, Director, Mackinder accountancy Ltd, 473 Norwich Road, Ipswich, IP1 5DS.

We will respond to your request within one month of receipt of the request. We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing [email protected] or writing to the above address.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Complaints

If you feel that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then tell you of the progress and outcome of your complaint. The supervisory authority in the UK is the Information Commissioner’s Office.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web
page. This privacy policy was last updated on 28 February 2025 and the Version number is 1.0 in line with the new GDPR guidelines.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:
· By Email: [email protected] or
· In Writing to: Joe Mackinder, Director, Mackinder accountancy Ltd, 473 Norwich Road, Ipswich, IP1 5DS.